Former Education Ombudsman of Ukraine Serhiy Gorbachev was outraged by the response of Ukrposhta to the loss of a parcel addressed to him.

He wrote about this on his Facebook page.

"They lost a parcel addressed to me, but their answer is the height of cynicism: "Until the moment of delivery, the parcel belongs to the sender." When asked to explain in human language what this means, the operator replies that I MYSELF (?) have to contact the seller so that he can resolve the issue. But why do I have to contact anyone else if the parcel was lost by Ukrposhta on the territory of Ukraine?", - said Gorbachev.

Continue after commercial
ADVERTISING

"Ukrposhta are skilled specialists in irresponsible manipulations," the former ombudsman concluded.

Previously, former Education Ombudsman of Ukraine Serhiy Gorbachev shared how he was outraged by the arrangement of a shelter at a Ukrainian train station.

Continue after commercial
ADVERTISING